Service overview - Ear nose and throat (ENT)

The ENT department is part of the Essex ENT network and Broomfield Hospital is the hub for inpatient services for all ENT emergencies and head and neck cancer services across the region.

We provide a full diagnostic and therapeutic service ranging from the diagnosis and treatment of conditions of the ear, nose and throat to complex management of head and neck carcinomas needing extensive surgery and airway management.

The ENT department provides care for patients with a variety of ear, nose and throat problems, including the following:

Video appointments

Many of our services offer video calls as a more convenient way of having an appointment with one of our healthcare professionals. This reduces the need for you to attend the hospital physically.

If you have an appointment letter with a video appointment link and instructions, please read more on our Video appointments page.

Ear services

We offer the following ear-specific services:

  • ENT-related allergy problems
  • Hearing loss
  • Chronic discharging ear
  • Balance and hearing disorders
  • Ear noise (tinnitus)
  • Insertion of grommets
  • Medical and surgical treatment of deafness
  • Plastic surgeries on ear (Pinna plasty)
  • Hearing aids including bone anchored hearing aids.

Our audiology department offers a full range of services for people of all ages who have hearing difficulties, balance disorders, and associated problems.

For more, visit our  Audiology services page.

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Nose services

We offer the following nose-specific services:

  • ENT-related allergy problems
  • Injuries to the nose
  • Deformities of the nose
  • Adenoidectomy
  • Sinus problems
  • Allergic rhinitis
  • Nose reshaping (Rhinoplasty)
  • Snoring and sleep apnoea
  • Septoplasty
  • Functional endoscopic sinus surgery.

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Throat services

We offer the following throat-specific services:

  • ENT-related allergy problems
  • Salivary gland diseases
  • Tonsillectomy and adenoidectomy
  • Snoring
  • Voice and swallowing disorders
  • Medical and surgical management of voice disorders.

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Head and neck services

We offer the following head and neck-specific services:

  • ENT-related allergy problems
  • Swelling of the neck
  • Cysts
  • Neck lumps
  • Tear duct problems
  • Thyroid disorders
  • Facial skin lesions
  • Medical and surgical treatment of throat and neck cancers.

Complex head and neck cancer services and major inpatient surgery are centralised at Broomfield Hospital and work closely with Oral and Maxillofacial outpatients for treatment after surgery.

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Jaw and face services

Our orthodontics team provides a comprehensive service for the diagnosis and treatment of patients referred with congenital and acquired conditions of the jaw and face.

We also offer an outpatient service with full dental surgery assistant support. 

To find out more, visit Trauma and Orthopaedic services.

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Emergency referrals

Referrals can only be made by healthcare professionals. Please send your referrals directly to the relevant hospital:

Broomfield

Mid Essex Referrals Centre, Broomfield Hospital, Pudding Woods Lane, Chelmsford, CM1 7ET.

Basildon

Surgical Referrals Unit, Level B, Basildon University Hospital,
Nethermayne, Basildon, Essex, SS16 5NL.

GPs can contact on-call medical staff via switchboard and then refer the patient to the ward, with a letter.

Southend

ENT services, Prittlewell Chase, Westcliff-on-Sea, Essex, SS0 0RY

ENT admissions, call 01702 385445.

Emergency admissions are allocated beds as available through the bed management team.

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Contact us

Basildon

Call 01268 524900 using extension 8395 between 8am and 9am, Monday to Friday.

GPs can contact on-call medical staff via switchboard and then refer the patient to the ward, with a letter.

Broomfield

Call 0300 4430103 and select option 3 for ENT main outpatients.

Southend

Call reception on 01702 435555 using extension 6273.

ENT secretary, call 01702 385435 or 01702 385145.

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